Login email not arriving

If you never got the login email — the magic link or the 6-digit sign-in code — here's what to check.

Check the basics first

•

Spam or junk folder. Gameweave sign-in emails occasionally land there, especially the first time you sign in from a new email provider.

•

The address you typed. A typo in the email address is the single most common cause — double check it before requesting another one.

•

Wait a minute. Delivery is usually near-instant, but can take a minute or two during high load.

Expiry and resending

•

A magic link or code expires a short time after it's sent — usually within 15 minutes. If you waited too long, request a new one rather than trying to reuse the old link or code.

•

There is a short cooldown between requests to prevent abuse. If you just requested one, wait a moment before requesting another.

•

Only the most recently sent link or code is valid. Requesting a new one invalidates any earlier one, so use the newest email you received.

Still nothing after a resend

If you've checked spam, confirmed the address, waited out the expiry window, and still have nothing after requesting a fresh one, your email provider may be blocking or delaying Gameweave's mail. Try a different sign-in method if you have one set up (see Sign-in options), or use the email handoff on this page from a different email address so a human can help.